This Privacy Policy explains how Amerigone Wellness Network (“Amerigone,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit amerigone.com, create an account, apply for membership, attend an event, or otherwise use our services (collectively, the “Services”). By using the Services or providing Personal Information to us, you consent to the practices described in this Policy. If you do not agree with our policies and practices, do not use the Services or provide personal information.
1. Controller & Contact Information
- Data controller: Amerigone Wellness Network
- Email (privacy & data requests): privacy@amerigone.com
- Billing & disputes: billing@amerigone.com
- Phone: 800-263-4663
2. Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
A. Information you provide to us
- Account & application info: name, email, phone, mailing address, job title, company, profile photo, bio, application answers.
- Identity verification / KYC documents (if required).
- Payment & billing info: card number, billing address, payment confirmation.
- Content & communications: forum posts, messages, files, RSVPs, event photos/videos.
- Event & attendance details: registrations, check-ins, session recordings.
- Support data: inquiries submitted to support or billing.
B. Information we collect automatically
- Device & usage data: IP, device type, OS, browser, pages visited, duration, clicks, attendance logs.
- Cookies & similar tech for personalization, preferences, analytics.
C. Information from third parties
- Identity verification providers, fraud detection, background-check vendors.
- Public data and social media if you connect an account.
3. How We Use Personal Information
- Provide, operate, maintain the Services.
- Process payments and billing.
- Moderate and manage community.
- Provide events and deliver content.
- Communicate with you.
- Detect, prevent, remediate fraud or abuse.
- Comply with legal obligations.
- Improve & analyze the Services.
- Protect rights and safety.
4. Legal Bases for Processing (EU/EEA Residents & GDPR)
- Performance of a contract: to provide requested Services.
- Legal obligation: comply with laws and regulations.
- Legitimate interests: fraud prevention, platform improvement, enforcement of terms, protection of rights.
- Consent: for marketing emails or optional features; can be withdrawn anytime.
5. Recordings, Photographs & Member-Generated Content
- Event recordings & photos: attendees may be recorded; content used for on-demand access or promotional purposes.
- Member-generated content: posts, messages, comments, materials; license granted to Amerigone to host and display unless notified otherwise.
6. Sharing & Disclosure of Information
- Service providers and vendors for processing payments, identity verification, hosting, analytics, and events.
- Other members: profile, posts, RSVPs visible per channel/event settings.
- Legal reasons: comply with laws, fraud/security prevention, enforce Terms.
- Business transfers: mergers, sales, acquisitions may transfer data with notice.
- With your consent for other purposes.
7. Payments, Financial Data & Processors
- Third-party payment processors handle card transactions.
- Amerigone does not retain full card numbers unless explicitly stated.
- Billing descriptor example: AMERIGONE WELLNESS 800-263-4663.
8. Data Retention
- Membership & billing records: up to 7 years.
- Identity verification / KYC documents: up to 7 years or as required by law.
- Event recordings & content: as needed unless removed.
- Usage logs & analytics: 2 years unless required longer.
- Support records & disputes: as necessary.
9. Your Choices & Rights
- Access & correction: request via privacy@amerigone.com.
- Deletion: request account/data removal.
- Portability: request machine-readable copy.
- Objection & restriction: opt-out of profiling/marketing.
- Withdraw consent anytime.
10. Cookies & Tracking Technologies
We and service providers use cookies for authentication, security, site functionality, analytics, and advertising. Blocking cookies may affect functionality.
11. Security
We implement administrative, physical, and technical safeguards. No system is perfectly secure; breaches will be notified as required.
12. International Transfer of Data
Amerigone may transfer personal information to other countries using adequate protection measures such as contractual clauses or lawful transfer mechanisms.
13. Children & Minors
Services not directed to children under 21. Any data collected from a child will be deleted.
14. Third-Party Links & Social Media
Third-party sites are not covered by this Policy; review their policies before providing information.
15. Changes to this Privacy Policy
Material changes will be posted on-site with updated “Last updated” date. Continued use constitutes acceptance.
